Course Policies & Terms of Use

Overview

Last updated: 29th October 2026

Welcome to Zoe Davenport. By enrolling in any of my programs, activations, sessions, or purchasing digital content, you agree to the following terms and conditions. Please read them carefully before making a purchase or joining a course.

All programs, activations, sessions, meditations, and digital materials offered through this website and brand are designed to support your personal, spiritual, and energetic growth.

By purchasing or participating, you acknowledge that you have read and agreed to these terms.

Intellectual Property

All course materials, digital products, activations, recordings, and written content remain the intellectual property of Zoe Davenport.
They are for personal use only and may not be copied, shared, distributed, resold, or used for commercial purposes without written permission.

Payment & Access

Prices, currency, payment arrangements and what is included are shown before purchase. Prices are in USD unless otherwise stated. Your bank or payment provider may apply currency-conversion or transaction fees.

Full payment is required before access or attendance unless we have agreed a payment plan. Where a payment plan applies, access begins as stated in the offer or agreement.

Course access lasts for the period described in the offer. Where ongoing access is offered, it continues while the course remains available. If I discontinue a course, I will give advance notice and a reasonable opportunity to download available materials. This does not limit any rights you may have if discontinuation breaches our agreement.

Refunds & Cancellations

Digital Courses, Meditations & Downloads

For digital-content purchases made online, you normally have 14 days from the day after purchase to cancel and receive a refund.

Your cancellation right ends once supply begins only if you have expressly agreed to immediate supply and acknowledged that you will lose that right, and I have provided the required confirmation. Automatic access through your customer dashboard does not, by itself, remove your cancellation right.

To cancel, email [email protected] with your name and purchase details. You do not need to give a reason when exercising a statutory cancellation right. Refunds due will be made within 14 days of receiving your cancellation notice, using your original payment method unless otherwise agreed.

After the applicable cancellation period, change-of-mind refunds are discretionary. You are welcome to contact me about exceptional circumstances.

Nothing in this policy limits your statutory rights if digital content is faulty, not as described or otherwise fails to meet applicable legal requirements.

Private Sessions

You may cancel or reschedule a private session by emailing [email protected].

If you give at least 48 hours’ notice, you may choose a full refund or reschedule, subject to availability.

For cancellations with less than 48 hours’ notice or missed appointments, I may retain an amount reflecting the loss reasonably caused by the cancellation, up to the session price. I will take account of costs saved and whether the appointment can be filled.

If I cancel your session, you may choose a full refund or an alternative appointment.

These arrangements do not limit any statutory cancellation or refund rights you may have.

Your statutory cancellation rights: For private sessions booked online, you normally also have 14 days from the day after booking to cancel. Where this right applies, it takes priority over the 48-hour cancellation terms.

If you expressly request a session during that 14-day period and then cancel after the service has started, a proportionate charge may apply for services already provided. The cancellation right ends after full performance only where you requested the early start and acknowledged this in advance.

 

Mentorship

Mentorship is booked as a complete programme. Its duration, payment schedule and included services are set out in the separate agreement provided before purchase.

If you feel the programme is not working for you, please contact [email protected]. If you end the programme early, I will refund payments received, less a fair amount for sessions and other services already provided.

Any deduction for courses or digital content supplied will reflect the agreed pricing and your applicable cancellation rights. Deductions will not exceed the amount paid or charge twice for the same content or service.

Nothing in these terms limits your statutory consumer rights.

 

Retreats

Retreat-specific booking, payment and cancellation terms are provided on the relevant retreat booking page before purchase. Please read them carefully. Nothing in those terms limits your statutory consumer rights.

Group & Community Conduct

If behaviour is disruptive, abusive or compromises others’ safety or privacy, I may restrict participation or end access. Where appropriate, I will explain the concern and give an opportunity to resolve it. Serious incidents may require immediate action.

Any refund or deduction will be assessed fairly, taking account of services already provided and applicable consumer rights. Removal does not automatically mean losing all payments.

Nature of the Services 

My offerings support personal and spiritual development. They are not medical treatment, psychotherapy or financial advice, and are not a substitute for advice from an appropriately qualified professional.

You are free to decide whether to follow any guidance or participate in an exercise. Please tell me if an activity feels uncomfortable, and pause or stop whenever you need to.

This does not limit my responsibility to provide services with reasonable care and skill or affect your statutory rights.

Limitation of Liability 

I will provide my services with reasonable care and skill. Results vary between individuals, and I do not guarantee a particular personal, spiritual or financial outcome.

I am responsible for loss or damage that is a foreseeable result of my breach of contract or failure to use reasonable care and skill.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or consumer rights that cannot lawfully be excluded or limited.

 

Governing Law

These terms are governed by the laws of England and Wales. If you are a consumer living elsewhere, this does not remove any mandatory protections that apply under the law of your country of residence.

You may bring proceedings in any court available to you under applicable consumer law. Nothing in these terms restricts those rights.

Contact

For any questions regarding this Course Policy or Terms of Use, please contact:
📧 [email protected]

✨ By purchasing, downloading, or participating in any offering, you confirm that you have read, understood, and agree to this Course Policy.